Tag Archives: email

Configuring your Exchange Online account with Outlook

This guide will show you how to set up your Exchange Online (Office 365) email account with Outlook.

  1. Once you have successfully installed Outlook, click the Start button and select All Programs 

  2. Select Microsoft Office 2013 and click Outlook 2013 from the list of available programs
  3. When Outlook begins, you will be shown a Welcome to Outlook 2013 window, click Next
  4. On the next window, you will be asked if you want to set up Outlook to connect to an email account, select Yes and click Next
  5. In the next window, you can enter your Exchange Online details. Enter your Name, Email Address and Password. (Make sure Manual setup or additional server types is not selected) and click Next
  6. Outlook will now try to connect to the Exchange Online account. If all details are entered correctly, you should see a window similar to the one below. Now click Finish
  7. Outlook will now open and begin downloading your mailbox. Once this is complete, new emails will appear and your mailbox will be accessible (highlighted below) 

and that’s it – Outlook is now configured to receive emails from your Exchange Online account!

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Important Note: If you require support or assistance, please do not contact an individual directly as this may result in a delay if that individual is in a meeting or out of the office.  Please use the helpdesk phone number or email address.  If you do not use the helpdesk contact details to raise a ticket, it will not be subject to our Service Level Agreements (SLA)

Office 365 Gets Revised Pricing

In case you haven’t already noticed, Office 365 has had it’s UK pricing refreshed for the “E” Plans…

So, the entry level E1 plan is now just £5.25 per user/month (was £6.00).  This puts it a mere £1.25 per user/month more expensive than the P plan which remains at £4.00 per user/month.

The E1 plan includes:

  • Active Directory integration
  • 24/7 support from Microsoft
  • Enterprise grade Email, Calendar, Contacts with Exchange Online
  • 25GB mailboxes
  • Colaboration with SharePoint online and Instant Messaging
  • Instant messaging, presence and online meetings with Lync Online
  • AntiVirus & Antispam filtering for email and sites
  • License rights to access on-premise Exchange/SharePoint and Lync Servers.

The E2 plan is now £9 oer user/month and includes everything in the E1 plan plus:

  • Office Web Apps (Word/Excel/PowerPoint and OneNote on the web)

(I think the E2 will remain relatively unloved – it needs more to diferentiate itself if customers are going to fork out the extra £3.75 per user per month)

My favoured plan – the E3 plan now comes in at a tantalising £13.25 per user/month and frankly – at that price I think it’s a bit of a steel!  It includes everything on the E1 & E2 plan and adds:

  • The complete Office Professional Plus (the client version).  Yes, that’s right  – all E3 subscribers get install rights for the current and all future Office Pro Plus version for the duration of their subscription.
  • SharePoint Online gets enhanced with Visio Services (for visualising data and workflows)  and Access Services (for web based database functionality)
  • Unlimited e-mail storage.  Yes I did say unlimited.  Your Exchange Online mailbox will still hold 25GB of data, but you have as much archive storage as you want for all those old e-mails you just can’t bring yourself to delete!

And finally, the E4 plan is now cheaper than the E3 plan was:  Just £14.50.

E4 adds full enterprise voice capabilities to Lync Server on-premise.

As you probably gather, I normally recommend the E1 or E3 plans to customers and this new pricing is pretty compelling.

Please get in touch if you want to know more about Office 365, would like us to assist with your Office 365 trial (or set one up for you), or would like us to support/assist with your existing Office 365 deployment.

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